Introduction

This policy is effective as of September 1, 2013

RRC Associates (“RRC”) is a privacy conscious global organization. The following privacy statement explains how we protect personal information gathered via the website. If you, as a visitor, choose to register or submit information to this website, you agree to the use of such data in accordance with this privacy statement. Please note that this site may contain links to other sites, including, but not limited to, sites maintained by member firms and affiliates of RRC, which may not be governed by this privacy statement. If you have any questions regarding this privacy statement or do not feel that your concerns have been addressed, please direct your questions to RRC Associates using the Contact Us link.

 

Information Collection

As a visitor, you do not have to submit any personal information in order to browse or use the website. We will collect personally identifiable information from you only where such information is specifically and voluntarily provided by you.  Such information may consist of, but is not limited to, your name, current job title, company address, email address and telephone and fax numbers, and credit card or banking information. To become a Boulder Focus Center consumer panelist, you will be asked to voluntarily provide information about yourself. We will, where necessary, obtain your explicit consent to collect and use such information.

 

Cookies and Web Beacons

To ensure that our Web site is well managed and to facilitate improved navigation within the site, we or our service provider(s) may use cookies (small text files stored in a user’s browser) or Web beacons (electronic images that allow the website to count visitors who have accessed a particular page and to access certain cookies) to collect aggregate data. We may use such devices to track information on our systems and identify categories of visitors by items such as IP address, domain, browser type and pages visited. This information is reported to our Webmasters who use the information to analyze the number of visitors to different areas of the site, determine how long visitors are spending on our site, and to make sure that our Web site is serving as a useful, effective information source.  Neither our cookies nor Web beacons collect any personal information such as your name or email address. In general, RRC does not link your IP address to anything personally identifiable to you.  Furthermore, most browsers permit individuals to decline cookies. However, under specific circumstances, some web pages on our site may not display properly or you may be denied access to some parts of our site if your browser is set to decline cookies.

 

Information Use

Personal information is used only for limited purposes. For example, when you register with the website to gain access to premium content or request future communications about RRC Associates areas of interest, such as specific RRC publications or marketing campaigns, we may use the information you submit to create a personal profile to customize our response to further requests or inquiries. We may also use the information to personalize your website experience. And, when you choose to purchase RRC products and/or subscriptions or to register online for an RRC-hosted event, we will use the personally identifiable information you may submit to process your order or request, and to respond to you. In addition, the web masters may, where necessary, use your information for various site related tasks. We will ensure that our marketing activities comply with applicable law, and implement procedures to obtain necessary consents before sending you emails containing information about RRC service offerings. You may at any time request that we discontinue sending you such materials.

 

Disclosure of Information to Third Parties

Although we may provide your personal information to service providers that handle information on our behalf (i.e. product orders or event registration), we will usually not share the information with any of our affiliated companies for secondary or unrelated purposes unless otherwise disclosed at the point of collection.

 

Where appropriate, personal information may be disclosed to law enforcement, regulatory or other government agencies, or third parties where necessary or desirable to investigate or take action regarding illegal or fraudulent activity, to comply with legal or regulatory obligations or requests, or for the purposes identified above. RRC will not sell, rent or lease your personally identifiable information to others without your consent, except as provided in this policy.

 

Access to Information

We are dedicated to providing reasonable access to visitors who wish to review the personal information retained when they register with our website and correct any inaccuracies it may contain. Visitors who choose to register may access their user profile, correct and update their details, or unsubscribe at any time. Visitors who have any problem accessing their profiles, or would like to request a copy of their personal information should contact RRC Associates using the Contact Us link. In all cases we will treat requests to access information or change information in accordance with applicable legal requirements.

 

Information Security 

RRC Associates has in place generally accepted standards of technological security for the purpose of protecting information provided by visitors from misuse, loss, or corruption, including, but not limited to Secure Sockets Layer.  These standards are periodically reviewed and, if necessary, updated or revised. Only authorized personnel have access to personally identifiable information submitted through the website. Such employees are required to maintain the confidentiality of this sensitive data. The policy also applies to any and all agents, affiliates, and related entities of RRC that may receive such information from us. All visitors, however, should be aware that our website may contain links to other sites that are not governed by this or any other privacy statement.

 

Emailing RRC Associates

RRC Associates may provide e-mail links on the web site to further facilitate communication between us and you. Information collected through electronic mail may be shared with our customer service department, employees or other third parties that perform services on our behalf, as well as our parent company, affiliates, and subsidiaries. Unless otherwise noted, electronic mail on our site is not a completely secure and confidential means of communication. Non-encrypted electronic communications may be accessed and viewed by other Internet users without your knowledge or permission while in transit to us. Therefore, we recommend that you contact us by phone using one of the numbers found on the web site whenever you are communicating personal information to us.

 

Changes to our Privacy Policy

RRC reserve the right to modify or amend this privacy statement at any time and for any reason. Nothing contained herein creates or is intended to create a contract or agreement between us and any user visiting the Web site or providing identifying information of any kind.

 

Children’s Privacy Protection

We understand the importance of protecting children’s privacy in the interactive online world. The website covered by this privacy policy is not designed for or intentionally targeted at children 13 years of age or younger. It is not our policy to intentionally collect or maintain information about anyone under the age of 13.

 

Your Questions

If you have any questions or concerns regarding your privacy while using this Web site, please direct them to Webmaster Services using the Contact Us link.

 

Other Legal Notices

Any dispute over privacy or the use of our website is subject to the Privacy Policy and Terms of Use in effect at the time the dispute arises, as well as all applicable state, federal or national laws. If you have any concern about your privacy in connection with this policy, please send us a thorough description to:

RRC Associates

4770 Baseline Rd, Suite 360

Boulder, CO 80303

and we will try to resolve it. We may post a revised Privacy Policy or Terms of Use on our site. Please note that the use of information that we gather is subject to the Privacy Policy and/or Terms of Use in effect at the time of use. You should check our web site frequently to see recent changes.